Shipping policy

Shipping Policy

Thank you for shopping with us! This Shipping Policy outlines how orders are processed and delivered both locally and internationally.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation. You will receive a notification once your order has been shipped.

Processing times may be extended during peak seasons, promotions, or unforeseen circumstances.

Domestic Shipping

We offer shipping within the country using trusted courier partners.

Estimated Delivery Time:

  • Metro Areas: 2–4 business days

  • Provincial Areas: 4–7 business days

Shipping fees are calculated and displayed at checkout.

International (Overseas) Shipping

We offer international shipping to selected countries.

Estimated Delivery Time:

  • International Orders: 7–21 business days (depending on destination and customs clearance)

International shipping fees will be calculated at checkout or communicated to the customer prior to shipment.

Please note:

  • Delivery times may vary due to customs inspections, local courier handling, or public holidays in the destination country.

  • Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Shipping Carriers

We work with reliable local and international courier services to ensure safe and timely delivery of your orders.

Shipment Confirmation & Tracking

Once your order is shipped, you will receive a shipping confirmation email or message with your tracking number. Tracking details may take up to 24–48 hours to update.

Incorrect or Incomplete Address

Please ensure that all shipping details are accurate. We are not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete addresses provided by the customer.

Damaged, Lost, or Delayed Packages

We are not liable for items damaged, lost, or delayed during transit. In such cases, customers are advised to contact the courier directly. However, you may reach out to us and we will assist where possible.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, and taxes, which are not included in the product price or shipping cost. These charges are the responsibility of the customer.

Contact Us

If you have any questions about shipping, please contact us at:

📧 Email: marketing@scd.com.ph
📞 Contact Number: 0919 095 9338